Classic
Home TERMS and CONDITIONS
Opening
Order - $2500 minimum
Re-Order - $1500 minimum
Sorry, Classic Home CANNOT accept under-minimum
orders - no exceptions
PAYMENT TERMS
Credit Card (VISA,
MC, AMEX) - Important: Payment will ALWAYS process
on date of shipping.
Net 30 upon credit approval (please provide credit sheet)
No credit card payments accepted for accounts paying
on Net 30 terms (see above, Credit Card Terms)
Important: Orders will not process until a valid form of
payment is established

SHIPPING Please read carefully as you are agreeing to the following:
Lead Time is 8-12 weeks from date of Classic Home's
receipt of order. 1-2 weeks is possible for orders with enough
product to ship. Classic Home will NOT accept "Must ship complete" requests. All orders noted ASAP or AS READY will be shipped without
notification. Orders without an established, approved payment method
will not be considered
active. Merchandise will not be held. It is a customer's responsibility
to provide Classic Home with a guaranteed form of payment. Credit card numbers must be provided at the time of
the order - no exceptions. If no number is provided, order will
not be processed. Classic Home is not responsible for any issues pertaining
to receiving merchandise. Any special receiving requests required
by customer must be made in writing at the time of the order and forwarded
to Classic Home. Customers will be invoiced for freight on any unauthorized
returned shipments and will be charged a 20% restocking fee. Customers requesting re-shipping do so at their own
cost for the new freight.
Customers requesting specific shippers may be required
to pay for shipping charges upon receipt of goods (Freight Collect).
Certain freight companies for Classic Home will require freight collect
payment.
CLAIMS
Upon receipt, if goods appear damaged do not refuse
order. This will cause unnecessary expense and delay. If
you feel it is absolute necessary to do so, please make a note of the
damage on the bill of lading provided by the shipper. This helps
resolve freight claims. Also, your assistance in providing photographs
and/or other evidence is much appreciated and will help expedite a solution.
All claims must be filed with the carrier immediately
upon receipt of merchandise for exposed damage, concealed damage, or
shortage. Claims other than damage must be reported in writing
to Classic Home within 7 business days from receipt of goods. No returns will be accepted without authorization from
Classic Home.
Our liability of goods ceases once we receive a bill of landing from the
carrier, which is evidence that the customer received the merchandise
in good condition.
Will call claims: customers picking up orders
MUST FULLY INSPECT PRODUCT upon pick up. Classic Home relinquishes
any responsibility for damages once a customer has picked their order.